1. What is involved in a full inspection? See previous paperwork/page.
   
2. How often to inspect? Once a year or at 75 hours.
   
3. What is the difference between a general inspection and a full annual inspection? A general inspection is billed hourly and an example would be I landed in the tree, tore my glider, and I am not sure if I damaged anything else. We survey the glider and determine the damage. A full annual inspection we survey the glider, do the porosity check, the line string check, and it comes with a written report. The full annual inspection is billed at a flat rate.
   
4. Which is left and which is right? Left and right are always as the pilot is flying. No matter the glider’s orientation, left and right are always as the pilot is flying.
   
5. What is the difference between Kevlar/Arymid and Dyneema/Spectra? With Kevlar under the protective sheath, the core is light brown or tan in color (insert picture), and with Dyneema the core is bright white. (insert picture)
   
6. I think my lines have stretched or shrunk. Kevlar is not prone to either shrinking or stretching. Dyneema over time when it is loaded and unloaded the core creeps around inside the sheath shrinking the line, and it must be re-trimmed.
   
7. How do I order a line? What does it involve? Basically, three pieces of information are needed: the length, the diameter, and the material the line is made from. These specs are usually located in the owner’s manual.
   
8. How do I ship my glider? I prefer shipment to be with UPS for tracking and insurance purposes, but any method of shipping for the convenience of the customer is fine. The glider needs to be tightly boxed up. We only need the glider, not the backpack. The service request form must be included. You should insure the glider for its replacement cost.
   

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